Shipping Policy
Shipping Policy
Last updated: November 27, 2025
Welcome to Mehivo! This shipping policy describes how we handle deliveries, processing times, and shipping costs for all orders placed through our webshop.
1. Free Shipping within Sweden
We offer free shipping on all orders within Sweden. No hidden fees and no minimum purchase required – the shipping cost is fully covered by us.
2. Processing Time
Once you have placed your order, it will be processed within 1–3 business days. You will receive an order confirmation via email and another notification once your order has been shipped.
3. Delivery Time
We deliver with PostNord. Once the package has been shipped, the estimated delivery time is 1–3 business days.
In some cases, delivery may take longer due to circumstances beyond our control, such as carrier delays, weather conditions, high volume during holidays, or other logistical disruptions. In case of major delays, we will inform you via email.
4. Package Tracking
Once your order has been shipped, you will receive a tracking number via email. Please note that it may take up to 48 hours for the tracking information to become visible with PostNord.
5. Delivery Address
It is the customer's responsibility to ensure that the delivery address is correct when placing an order. We cannot replace shipments that are lost or delayed due to incorrect or incomplete address details. If you discover an error, please contact us immediately at info@mehivo.com before the order has been shipped.
6. Delivery Delays
Delays may occur due to factors beyond our control, such as:
- Carrier delays
- Unexpected weather events
- Customs processing
- High order volume during campaigns or holidays
We will inform you of longer delays.
7. Unclaimed Packages
If a package is returned to us because it was not collected within PostNord's specified time, a handling fee may be charged to cover the return shipping cost. Contact us at info@mehivo.com if you want us to reship the package.
8. Damaged or Missing Items
Always check your package upon delivery. If you discover damage or missing items, please contact us immediately at info@mehivo.com and include your order number and pictures of the package and item.
9. International Deliveries
Currently, we only offer deliveries within Sweden. International shipping may be offered in the future. Any changes will be updated here on the page.
10. Contact
Do you have questions about shipping or delivery? You are always welcome to contact us.
📧 info@mehivo.com
Mehivo
Note: This makes the total time clear: 1–3 business days preparation + 1–3 business days PostNord delivery = customer usually receives their package within 2–6 business days. If you wish, I can add this as a summary in a separate line (e.g., "Total delivery time: 2–6 business days").