Privacy Policy
Privacy Policy – MEHIVO
Last Updated: November 27, 2025
Mehivo operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a tailored shopping experience ("the Services"). Mehivo operates via Shopify, which enables us to provide the Services to you.
This privacy policy describes how we collect, use, and disclose your personal data when you visit or use the Services, make a purchase, or otherwise communicate with us.
In case of a conflict between our terms of service and this privacy policy, this policy shall prevail regarding the collection, processing, and disclosure of personal data.
By using the Services, you confirm that you have read this privacy policy and understand how your data is collected, used, and shared as described below.
1. Personal data we collect
"Personal data" refers to information that identifies, or can reasonably be linked to, you. Anonymized data is not included.
Depending on how you use the Services, we may collect:
- Contact information – name, address, shipping address, phone number, email address
- Financial information – payment details, card information, transaction data
- Account information – username, password, preferences
- Transaction information – products you view, purchase, return, or exchange
- Communication – content from your contact with customer support
- Device information – IP address, browser, network data
- Usage information – website behavior, interactions, and page views
2. Sources of personal data
We collect personal data:
- Directly from you (account, purchase, contact with us)
- Automatically via cookies and analytics tools
- From service providers (payment, logistics, support)
- From partners or other third parties
3. How we use your personal data
We use your data to:
- Provide and improve the Services
- Process orders, payments, deliveries, and returns
- Communicate with you and provide customer support
- Send marketing based on your consent
- Protect against fraud and ensure secure payments
- Fulfill legal obligations
4. How we disclose personal data
We may share your personal data with:
- Shopify (platform and operation of the Services)
- Payment providers, shipping companies, and other service providers
- Marketing and advertising partners
- Authorities when required by law
- Parties in connection with corporate changes (e.g., mergers)
5. Relationship with Shopify
Shopify operates our web store and processes personal data to deliver the services. Shopify may transfer data to countries outside the EU/EEA. Read more in Shopify's own privacy policy.
6. Third-party websites
The Services may contain links to websites operated by third parties. We are not responsible for their privacy practices – always read their policies before providing personal data there.
7. Children's data
We do not knowingly collect data from minors. If you believe that a child has provided us with personal data, please contact us at info@mehivo.com and we will delete the data.
8. Security and storage
We use reasonable technical and organizational security measures, but no method is completely secure. How long we store data depends on the purpose – for example, to fulfill orders or comply with legal requirements.
9. Your rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request rectification or erasure
- Request data portability
- Object to certain processing
- Withdraw consent for marketing
- Unsubscribe from subscriptions
Contact info@mehivo.com to exercise your rights. We may need to verify your identity.
10. Complaints
Do you have complaints about how we process your data? Contact us at info@mehivo.com. You can also contact the Swedish Authority for Privacy Protection (IMY).
11. International transfers
We may transfer personal data outside the EU/EEA. For such transfers, we use approved safeguards, such as the EU standard contractual clauses.
12. Changes to this privacy policy
We may update this policy as needed. The latest version will always be available on this page.
Contact
📧 info@mehivo.com
Mehivo